In the words of Scott Hanselman, don’t blog bile. Having blogged enough about lousy customer service, it is time to list the companies that I do like.

Website Category
Meetup.com’s software development team.
Lala.com, the entire company
Bookmooch.com
Half.com

Big Companies
Microsoft. No one can beat their community outreach.
Apple’s product development, design and engineering and usability departments.

In Person Stores
Starbucks
Whole Foods
IKEA

Peripheral Things
Xooter for the best way to get to the post office before it closes

Government
USPS. In many ways their customer service is better than the private sector’s, especially for packages.
State of Ohio University System.
I encourage everyone to use the above services and products.