In the words of Scott Hanselman, don’t blog bile. Having blogged enough about lousy customer service, it is time to list the companies that I do like.
Meetup.com’s software development team.
Lala.com, the entire company
Microsoft. No one can beat their community outreach.
Apple’s product development, design and engineering and usability departments.
In Person Stores
Xooter for the best way to get to the post office before it closes
USPS. In many ways their customer service is better than the private sector’s, especially for packages.
State of Ohio University System.
I encourage everyone to use the above services and products.